In the case of return/exchange, the customer will be responsible for return shipping costs. This return exchange window is only within the first 30 days of purchase. Please contact us via the below contact form for returns and exchanges. In the case of a refund, the money will be returned to the account used to initially purchase. 

Shades Warranty

All RawWood Shades have a 30 day warranty against manufacturing defects. This does not cover breaks or cracks from misuse or accidental damage. Although our shades are manufactured to the highest quality, they are still made of natural materials, that can break if mistreated. We recommend returning your sunglasses to your custom rawWood case when not in use. Warranty is only valid for customers within the United States.